Terms of service

Using Tavero

• Tavero lets you join and host live voice rooms without an account. By using it you agree to these terms.
• You must be 18 or older. Rooms are open conversations with strangers.
• Follow the community guidelines. We may close rooms and block guests or networks that break them, without notice.
• You are responsible for what you say. Don't share personal details about yourself or anyone else. Other people may hear and remember what you say even though Tavero records nothing.
• Tavero is provided as it is, while we test it. It can change, stop or be unavailable at any time, and voice quality depends on your network. Nothing here limits rights you have under consumer protection law.
• Tavero is not a crisis or medical service. In an emergency in Thailand call 1669 (medical) or 191 (police).

Room Boost and refunds

• Anyone in a room can pay for a Room Boost, which raises the room's speaker and listener limits for 3 hours. The price and currency are shown before you pay. Payment is processed by Stripe; we never see your card details.
• A boost is a digital service that starts as soon as payment completes. Buying the same boost again while it is active adds 3 hours after the current one ends.
• Automatic refunds. You are refunded in full, automatically, if the room closed before your payment completed, if the room already had a larger boost, or if the same payment was received twice. The refund goes back to your payment method; banks usually show it within 5 to 10 business days.
• A boost isn't refunded just because the room ended early or people left. If a boost didn't work because of a problem on our side, contact us within 14 days at chutipong@newfrontsites.com with the time of payment and the receipt from Stripe, and we will refund it.
• We will also refund wherever the law requires it.

Privacy

How we handle data is described in the privacy notice.

Changes and law

• We may update these terms; the date above shows the latest version. Continuing to use Tavero means you accept it.
• These terms are governed by the laws of Thailand.
• Questions: chutipong@newfrontsites.com.